Privacy policy

Privacy policy

Last updated on January 17, 2024

This policy is for Festival Musique du Bout du Monde ("we," "us," or "our"), describes how and why we may collect, store, use and/or share ("process") your information when you use our services ("services"), such as when you :

  • Visit our Web site at https://musiqueduboutdumonde.com/, or one of our Web sites that links to this privacy notice.
  • Interact with us in other related ways, including sales, marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides the key points of our privacy notice, but you can find more details on any of these topics by clicking on the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use or browse our Services, we may process personal information based on how you interact with us and the Services, the choices you make and the products and features you use.

Do we process sensitive personal information? We do not process sensitive personal information.

Do we receive information from third parties? We may receive information from public databases, marketing partners, social networking platforms and other external sources.

How do we process your information? We process your information to provide, improve and administer our services, to communicate with you, for security and fraud prevention purposes, and to comply with the law. We may also process your information for other purposes with your consent. We will only process your information where we have a valid legal reason to do so.

In what situations and with what parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we protect your information? We have implemented organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and collect, inappropriately access, steal or modify your information.

What are your rights? Depending on where you are geographically, applicable privacy law may mean that you have certain rights regarding your personal information.

How to exercise your rights The simplest way to exercise your rights is to submit an access request to the data subject, or by contacting us. We will consider and respond to any request in accordance with applicable data protection laws. Want to know more about what we do with the information we collect? Read the full privacy notice.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. ON WHAT LEGAL GROUNDS DO WE PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. WHAT IS OUR POSITION ON THIRD PARTY WEBSITES?
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SECURE?
9. DO WE COLLECT INFORMATION ABOUT MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. COMMANDS FOR DO NOT TRACK FUNCTIONS
12. DO U.S. RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
13. Do we need to update this notice?
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15. HOW CAN YOU VIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us

In short: We collect the personal information you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

  • names
  • telephone numbers
  • e-mail addresses
  • postal addresses
  • Contact preferences
  • billing addresses
  • debit/credit card numbers

Sensitive information. We do not process sensitive information.

Payment data. We may collect the data necessary to process your payment if you make purchases, such as the number of your payment instrument and the security code associated with your payment instrument. All payment data is stored by Weezevent. You can find their link(s) to their privacy notice
here: https: //weezevent.com.

All personal information you provide to us must be true, complete and accurate, and you must inform us of any changes to this personal information.

Information collected automatically

In short: Certain information, such as your IP (Internet Protocol) address and/or the characteristics of your browser and device, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or browse the Services. This information does not reveal your specific identity (such as your name or contact details) but may include device and usage information, such as
your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location. We also collect information about how and when you use our services and other technical information. This information is mainly required to maintain the security and operation of our services, as well as for internal analysis and reporting purposes.

Like many companies, we also collect information via cookies and similar technologies.

The information we collect includes :

  • Logging and usage data. Log and usage data is service, diagnostic, usage and performance information that our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings and information about your activity on the Services. Log data may include information about your device (such as timestamps associated with your use, pages and files viewed, searches and other actions you perform such as features you use), information about device events (such as system activity, error reports (sometimes referred to as "crash dumps"), and hardware settings).
  • Device data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile operator, operating system and system configuration information.
  • Location data. We collect location data such as information about the location of your device, which may be precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can refuse to allow us to collect this information either by refusing access to the information or by deactivating your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected from other sources

In short: We may collect limited data from public databases, marketing partners and other external sources.

In order to improve our ability to provide you with relevant marketing, offers and services and to update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers and other third party sources. These
information includes postal addresses, job titles, e-mail addresses, telephone numbers, intent data (or user behavior data),
IP (Internet Protocol) addresses, social network profiles, social network URLs and personalized profiles, for the purposes of targeted advertising and promotional events.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process your information to provide, improve and administer our services, to communicate with you, for security and fraud prevention purposes and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • Save or protect the vital interests of an individual. We may process your information where this is necessary to safeguard or protect the vital interests of an individual, for example to prevent harm.

3. WHAT LEGAL BASIS DO WE USE TO PROCESS YOUR INFORMATION?

In short: We process your personal information only when we believe it is necessary and we have a valid legal reason (i.e. a legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights or to meet our legitimate business interests.

If you live in the EU or the UK, this section applies to you.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases on which we rely to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You may withdraw your consent at any time. Learn more about withdrawing your consent.
  • Legal obligations. We may process your information where we believe it is necessary to comply with our legal obligations, for example to cooperate with a law enforcement or regulatory body, to exercise or defend our legal rights, or to disclose your information as evidence in a dispute in which we are involved.
  • Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, for example in situations involving potential threats to the safety of any person.

If you live in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You may withdraw your consent at any time.

In certain exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including:

  • If the collection is clearly in the interest of an individual and consent cannot be obtained in a timely manner
  • For investigations, fraud detection and prevention
  • For commercial transactions under certain conditions
  • If contained in a witness statement and collection is necessary to assess, process or settle an insurance claim
  • To identify injured, sick or deceased persons and contact their next of kin
  • If we have reasonable grounds to believe that a person has been, is being or may be a victim of financial exploitation
  • If collection and use with consent could reasonably be expected to compromise the availability or accuracy of the information and collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
  • If disclosure is required to comply with a subpoena, warrant, court order or court rules regarding the production of records
  • If it has been produced by an individual in the course of his or her employment, business or profession and the collection is consistent with the purposes for which the information was produced.
  • If the collection is solely for journalistic, artistic or literary purposes
  • If the information is publicly available and is specified by regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We may share information in specific situations described in this section and/or with the following third parties.

We may share your personal information in the following situations:

  • Business transfers. We may share or transfer your information in connection with or during the negotiation of any merger, sale of business assets, financing or acquisition of all or part of our business to another company.
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (for example, the Google Maps API, the Places API). We obtain and store on your device ("cache") your location. You may revoke your consent at any time by contacting us using the contact details provided at the end of this document.

5. WHAT IS OUR POSITION ON THIRD-PARTY WEBSITES?

In short: Weare not responsible for the security of information you share with third parties to whom we may link or who may advertise on our Services, but who are not affiliated with our Services.

The Services may link to third-party websites, online services or mobile applications and/or contain advertisements from third parties who are not affiliated with us and who may link to other websites, services or applications. Accordingly, we make no warranty regarding such third parties and shall not be liable for any loss or damage caused by the use of such third-party websites, services or applications. The inclusion of a link to a third-party website, service or application does not imply our endorsement. We cannot guarantee the security and confidentiality of any data you provide to third parties. Not all data collected by third parties is covered by this privacy notice. We are not responsible for the content or the privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Services. You should consult the policies of such third parties and contact them directly with any questions you may have.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use these technologies and how you can decline certain cookies is set out in our Cookie Notice.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We retain your information for as long as necessary to fulfill the purposes described in this Privacy Notice, unless otherwise required by law.

We will only retain your personal information for as long as is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

Where we have no legitimate business need to process your personal information, we will delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will do so securely. store your personal information and isolate it from further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SECURE?

In short: Our aim is to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of all personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We therefore cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to compromise our security and improperly collect, access, steal or modify your information. Although we do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

9. DO WE COLLECT INFORMATION ON MINORS?

In short: We do not knowingly collect or market data to children under the age of 18.

We do not knowingly solicit or market data from children under the age of 18. By using the Services, you represent that you are at least 18 years of age or the parent or guardian of such a minor and consent to such minor's use of the Services. If we learn that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you are aware of any data that we may have collected from children under the age of 18, please contact us at [email protected].

10. WHAT ARE YOUR PRIVACY RIGHTS?

In short: In some regions, such as the European Economic Area (EEA), the United Kingdom (UK), Switzerland and Canada, you have rights that give you greater access to and control over your personal information. You can consult, modify or cancel your account at any time.

In some regions (such as the EEA, the UK, Switzerland and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) where applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.

We will investigate and respond to any requests in accordance with applicable data protection laws.

If you live in the EEA or the UK and believe that we are unlawfully processing your personal information, you also have the right to complain to your Member State Data Protection Authority or UK Data Protection Authority.

If you live in Switzerland, you can contact the Swiss Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we rely on your consent to process your personal information, which may be express and/or implied consent under applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.

However, please note that this will not affect the lawfulness of the processing prior to its withdrawal nor, where permitted by applicable law, will it affect the processing of your personal information carried out on lawful processing grounds other than consent.

Unsubscribing from marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send, or by contacting us using the details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. You will then be removed from our marketing lists. However, we may still contact you - for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-commercial purposes.

Cookies and similar technologies : Most web browsers are configured to accept cookies by default. If you prefer, you can usually choose to set your browser to delete or reject cookies. If you choose to delete cookies or reject cookies, this may affect certain features or services of our Services. You can alsodisable interest-based advertising by advertisers on our Services.

If you have any questions or comments about your privacy rights, you can e-mail us at [email protected].

11. COMMANDS FOR FUNCTIONS DO NOT FOLLOW

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your privacy preference so that data about your online browsing activities is not monitored and collected. At this stage, no uniform technological standard for the recognition and implementation of DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard that we must follow in the future is adopted, we will inform you of this practice in a revised version of this privacy notice.

12. DO U.S. RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: If you reside in Virginia, you have specific rights regarding access to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information over the past twelve (12) months:

 

Category Examples Collected
A. Identifiers Contact information, such as real name, pseudonym, postal address, telephone or mobile number, unique personal identifier, online identifier, Internet protocol address, e-mail address and account name YES
B. Classification features protected under state or federal law Gender and date of birth YES
C. Commercial information Transaction information, purchase history, financial details and payment information YES
D. Biometric information Fingerprints and voiceprints NO
E. Internet or similar network activity Browsing history, search history, online behavior, data of interest and interactions with our websites, applications, systems and advertising as well as with others. NO
F. Geolocation data Unit location YES
G. Audio, electronic, visual, thermal, olfactory or similar information Images and audio, video or call recordings created in the course of our business activities YES
H. Professional or job-related information Business contact details to provide you with our services at company level or job title, work history and professional qualifications if you are applying for a job with us. NO
I. Education information Student files and directory information NO
J. Inferences drawn from personal information collected Inferences drawn from any of the collected personal information listed above to create a profile or summary of, for example, an individual's preferences and characteristics. NO
K. Sensitive personal information NO

 

We will use and retain personal information collected as necessary to provide the Services or to :

  • Category A - As long as the user has an account with us
  • Category B - As long as the user has an account with us
  • Category C - As long as the user has an account with us
  • Category F - As long as the user has an account with us
  • Category G - As long as the user has an account with us

We may also collect other personal information outside of these categories in cases where you interact with us in person, online, by telephone or by mail in the context of:

  • Get help via our customer support channels ;
  • Participation in customer surveys or competitions; and
  • Facilitating the provision of our Services and responding to your requests.

How do we use and share your personal information? Find out how we use your personal information in the "HOW DO WE PROCESS YOUR INFORMATION?" section.

Will your information be shared with anyone else?
We may disclose your personal information to our service providers in accordance with a written contract between us and each service provider. Learn more about how we disclose personal information in the section "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We may use your personal information for our own business purposes, for example to undertake internal research for technology development and demonstration purposes. This is not considered a "sale" of your personal information.

We have not disclosed, sold or shared any personal information to third parties for commercial purposes in the previous twelve (12) months. We will not sell or share personal information belonging to website visitors, users or other consumers in the future.

Virginia residents
Under the Virginia Consumer Data Protection Act (VCDPA):

"Consumer" means an individual resident in the Commonwealth acting solely in an individual or family context. Does not include natural persons acting in a commercial or professional context.

"Personal data" means any information linked or reasonably linked to an identified or identifiable natural person. Personal Data" does not include anonymized data or publicly available information.

"Sale of personal data" means the exchange of personal data for monetary consideration.
If this definition of "consumer" applies to you, we must respect certain rights and obligations concerning your personal data.

Your rights concerning your personal data

  • Right to be informed whether or not we process your personal data
  • Right of access to your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you have previously shared with us
  • Right to refuse processing of your personal data if it is to be used for targeted advertising, the sale of personal data or profiling in the context of decisions having legal or similar effects ("profiling").

Exercise your rights under the Virginia VCDPA
You may contact us by e-mail at [email protected] or submit a request for access to the person concerned.

If you use an authorized agent to exercise your rights, we may refuse a request if the authorized agent does not submit proof that he or she has been validly authorized to act on your behalf.

Verification process
We may ask you to provide additional information reasonably necessary to verify your application and that of your consumer. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receipt of your request, we will respond as soon as possible, but in any event within forty-five (45) days of receipt. The response time may be extended once by a further forty-five (45) days where this is reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to appeal
If we refuse your request, we will inform you of our decision and the reasoning behind it. If you wish to appeal our decision, please email us at [email protected]. Within sixty (60) days of receiving an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to file a complaint.

13. Do we need to update this notice?

In short: Yes, we will update this notice as necessary to comply with applicable laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by a "Revised" update date and the updated version will become effective as soon as it is available. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by sending you a notice directly. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

14. Responsible person

If you have any questions or comments about this notice, you can send us an email at [email protected] or contact us by mail at :

Marie-Michèle Plante
[email protected]

Festival Musique du Bout du Monde
Cégep de la Gaspésie et des Îles Residence Musique du Bout du Monde 37 Chrétien Street Local A-29
Gaspé, Québec G4X1E1
Canada

15. HOW CAN YOU CONSULT, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to, modify or delete the personal information we collect from you. To request a review, update or deletion of your personal information, please write to [email protected].